CUSTOMER CARE


When can i reach your customer service?
We are based in France, you can reach us here in French or English  +33 (0)1 48 04 00 from Monday to Friday 10am to 7pm GMT1.

I'd love to write you something, do you have an address I could send my message to?

Easy, easy with our contact form here

Or snail mail with our postal address: 
Papier Tigre 
Customer Care 
5 rue des Filles du Calvaire
75003 Paris
FRANCE

I ordered but received no email of confirmation or anything what is going on?


Well, be patient, it can take up to 20 minutes to receive a confirmation email.
And, we are sorry but we are experiencing issues with the following email providers : AOL / GMX / CARAMAIL 
we are working on this bug but it is much more complicated than expected. 
The good thing is that your order is safe, we have all the information, but we can't reach you with your email. 

I'm starting to worry, I did not get any feedback to my email, what is happening?


Well, nothing, it is too late.
You can try again, your message might be lost in our overcrowded inboxes, we are sorry about that.
You can also try to reach us here, we speak english : 
+33 (0)1 48 04 00 21
Monday to Friday
10am to 7pm

SPECIAL REQUESTS

I have an awesome company / a sexy project, can you make my own notebooks or print my logo on one of your design?

We do not manufacture notebooks for other companies or brands. What we like to do instead is creative collaboration with a brand we like -  please have in mind that we need to produce a lot of notebooks to keep the prices okay. 

I'd love to see my products in your shop selection, how can i do so?

Very easy - you can send us your catalogue and pricelist with our contact form.

I have a very nice shop and I'd love to see your product there, do you do wholesale?

Yes, yes, yes! We are looking forward to read your request, you can send your message with our contact form. Please make sure you give us the location of the shop, the selection of brands you already have and also a few details about who you are, thanks!!